Cooperation in World of Warcraft

Presentation Notes - Mark Chen - May 17, 2006

Origins of research

Setting

Findings

Implications

Here's 10 minutes' worth of text chat focusing on preparing for a boss fight in Molten Core:

19:28:02.265 : [3. healsting] Shaun: so, i have bad news.

-healsting is a specialized channel for the classes who can cast healing spells on others.

19:28:02.562 : [Raid] Maureen: Can any enchanters do the +7 fire to cloaks? Have the materials just not the Golden Rod

-raid channel is exclusive to the 40 characters in the raid group.

-general

19:28:04.437 : [Guild] Thoguht: dont make me register another domain...

-guild channel is seen by all members of a certain guild (if they don't have it turned off). This particular raid is made up of characters from many different guilds.

-joking, referring to previous utterance about HW.net

19:28:05.125 : [Raid] Maxwell: DOMO

-calling attention and announcing what will be talked about in raid

19:28:10.671 : [3. healsting] Drusella: Hmmmmm?

-replying to Shaun... 'what is the bad news?'

19:28:11.328 : [Raid] Maxwell: assignments:

-role assignment

19:28:14.781 : [Guild] Steve: Like that's not taken.

-HW.net

19:28:15.062 : [Raid] Larry: I can

-seems non sequitur but I think actually responding to voice chat

19:28:15.968 : [Raid] Rita: Arigato

-replying to Larry's offer to make a healthstone for Rita

19:28:19.671 : [Raid] Maxwell: <CTRaid> Quiet mode, no talking.

-quelling non-leader raid chat (since we can get a little distracting)

19:28:23.312 : [3. healsting] Sven: You're a woman?

-responding to Shaun (just to note, so far 21 seconds have passed in this log)

19:28:23.890 : [Raid] Maxwell: Tanks:

-role assignment—'tanks' refer to Warriors whose primary role is to keep the attention of monsters on them (aka keep the monsters' aggravation or aggro focused on them) while healers keep the tanks alive and damage dealers take down the monsters (aka 'mobs')

19:28:29.000 : [3. healsting] Sven: Drusella's your love child?

-more joking responses to Shaun

19:28:29.390 : [3. healsting] Diedre: =O

-reaction to joke

19:28:30.765 : [3. healsting] Sherrie: Your dieing?

-another response

19:28:30.953 : [3. healsting] Shaun: my notes only outline what we have to do on domo when we have 11 or 12 healers.

-semi-joking actual bad news

19:28:37.218 : [Raid] Maxwell: left to right, Wei, Wong, Willy, Wendy

-role assignment—each Warrior gets assigned a specific monster to keep aggro

19:28:38.812 : [6. rottentranq] Heather left channel.

-rottentranq is used by the Hunters, but they hardly use it. I believe the name of the channel comes from their role in a particular boss fight (not this one) so they probably use this channel for coordinating during that fight. Here, Abom disconnected.

19:28:39.296 : [2. madrogues] Rebecca: :)

-madrogues used by Rogues (a high damage dealing class). This is in response to something previous to this log... it's sometimes difficult to pick where to start and stop a transcript since things are so interwoven.

19:28:40.218 : [3. healsting] Stewart: hehe

-response to Shaun, knowing what he is going to say next:

19:28:43.109 : [3. healsting] Shaun: i have absolutely no experience with doing this fight with 16 healers.

-it's actually a *good* thing to have more healers than usual... at least from the healing perspective which is what is topical in this chat channel

19:28:43.312 : [3. healsting] Warren: you missed alot hotaur hehe

-Shaun was gone for a month or so and missed out on our new trend of having more healers

19:28:48.093 : [Guild] Darren: your mom is taken and that doesnt stop me from using her

-response to taking HW.net

19:28:51.500 : [4. soulburn] Lester: how are we on SS?

-soulburn channel for the Warlocks in the group. SS stands for soulstone which lets characters who die resurrect themselves after the fight.

19:28:52.390 : [Raid] Maxwell: Warren and William are on Domo

-role assignment—Two of the Warriors get assigned the big boss, Majordomo Executus. Most refer to him as Domo.

19:28:58.500 : [Raid] Maxwell: MAGES:

-role assignment—Mages are ranged damage dealers who can either focus on single targets or do area of effect damage to many monsters at the same time. They also have the ability to turn certain monsters into sheep for a few seconds, which is what they are being assigned to do here.

19:28:58.953 : [3. healsting] Sven: Stick 2 extras on Willy/Wendy

-actual suggestion for extra healers

19:29:02.562 : [4. soulburn] Lori: We'll be finding out soon

-response to SS question

19:29:03.765 : [Guild] Steve: Heyoooh

-response to joke about 'your mom'

19:29:04.750 : [4. soulburn] Lev: 11 min on mine

-response to SS question

19:29:06.921 : [Raid] Maxwell: (and hunters)

-role assignment—Hunters are also ranged damage dealers. Their range is usually farther than other classes' range and they have the ability to feign death which causes monsters to lose aggro on them (meaning the monsters will no longer try to focus their damage on them). This means Hunters often get assigned the role of pulling or getting the attention of monsters so that they run to the raid group rather than us having to run to them. The strategy is to ping a monster with a ranged weapon, wait until the monsters get close, then feign death so the monsters don't kill the Hunter. Meanwhile, for this particular fight, when the monster gets close enough, a mage will sheep it to temporarily take the monster out of the fight.

19:29:07.890 : [Guild] Darren: yee

-'your mom' response

19:29:09.546 : [3. healsting] Shaun: i'm feeling a little stressed...

-still joking about extra healers

19:29:10.078 : [Guild] Thoguht: ho damn

-'your mom' response

19:29:14.796 : [3. healsting] Diedre: CATFORM!

-instead of bear form which emulates tanks (Warriors), Druids should go cat form which emulates damage dealers (aka melee DPS aka Rogues)—he made this suggestion since we have enough tanks to handle aggro, but having extra DPS is always handy to take down monsters faster

19:29:19.062 : [3. healsting] Sven: Derek goes to bear, gets 3 healers, and goes nuts.

-the extra healers might actually let a Druid 'go nuts' in bear form and out-tank a Warrior or at least be on par with a Warrior

19:29:20.265 : [Raid] Maxwell: left to right:

-role assignment (so far 1 minute and 18 seconds have passed)

19:29:22.515 : [2. madrogues] Rebecca: anyone not done domo?

-just checking, in case any new Rogues should be told what to do

19:29:23.125 : [3. healsting] Shaun: okay, seriously!

-finally Shaun stops joking. ('finally')

19:29:26.125 : [3. healsting] Stewart: *Raises hands in defeat* too many healers.

-continued joking

19:29:27.375 : To Larry: Could I get a healthstone please?

-characters can whisper to each other, sending a private message. Here, I ask for an item which Warlocks can create which instantly heals a bit of health when consumed.

19:29:32.406 : [3. healsting] Drusella: Seriously, we did that

-even though they were joking about Druids in bear form, they actually did this strategy in a previous encounter with this boss.

19:29:35.500 : [3. healsting] Stewart: hehe

 

19:29:38.296 : [4. soulburn] Lori: Who has one ready?

-still asking if anyone has a soulstone ready—Warlocks have to wait a cool down period after making one before being able to make another.

19:29:43.109 : [3. healsting] Sven: 's true, we did!

 

19:29:43.890 : [Officer] Darren: man, having such a slow attack in bear sucks for generating rage

-officer channel is viewable by officers of a particular guild. We sometimes like to bitch about things to each other rather than the whole guild, I think because we are more comfortable being less formal with each other since we knew each other before WoW.

19:29:44.687 : [4. soulburn] Lester: mine is ready.

-ahah! A soulstone is ready.

19:29:47.500 : You thank Larry.

-Larry was able to provide me with a healthstone.

19:29:49.109 : [3. healsting] Stewart: yeah, and still one shot domo :)

-The Druid in bear form strategy may have hindered the raid's ability to take down Majordomo, but the raid still succeeded on the first try.

19:29:50.796 : [3. healsting] Sven: Derek died. Once or twice.

-but at the cost of the Druid dying...

19:29:52.421 : [3. healsting] Sherrie: Woosh, take me off healing... I like the dps >:D

-volunteering to try it out

19:29:59.218 : [Raid] Maxwell: Helga peels to Maureen

-role assignment—In this case, someone will do the initial pulling (getting the attention of the monsters) and then each Hunter will peel a specific monster from the pack of monsters so that monster heads to the Hunter instead of the original puller. Then the Hunter will feign death while the Mage in the Hunter/Mage pair will sheep the monster.

19:30:00.953 : [2. madrogues] Rebecca: good... poison up... assist wei

-'good' refers to the fact that no Rogues said they have not done this fight. Even so, Rebecca clarifies our role—use poisons on our weapons and focus-fire on Wei's target.

19:30:02.484 : [5. madtankin] William: where is wallace tonight?

-madtankin channel for the Warriors. 'tor' (Wallace) is a character who usually comes to our raids.

19:30:07.703 : [Raid] Maxwell: Henry peels to Marcie

-role assignment

19:30:10.468 : [3. healsting] Drusella: *runs around like crazy people*

-Druids are getting a little silly now...

19:30:12.656 : [3. healsting] Sven: We could... DPS shaman, Holy Nova priests?

-more suggestions on turning certain healers into damage dealers instead

19:30:15.312 : [5. madtankin] Wallace: I didn't make it in time. Rawr!

-Wallace is still subscribed to the madtankin channel even though he is not part of the raid. These custom chat channels exist independently from any other channels in the game.

19:30:17.453 : To Lori: May I have a healthstone pretty please?

-Healthstones made by different Warlocks sometimes have different amounts of healing they can do (depending on how a player has 'specced' the character) which means they can be stored in one's inventory at the same time. In this case, I know Larry and Lori create different types of healthstones, so I've requested one from each.

19:30:17.687 : [Raid] Maxwell: Horace peels to Mary

-role assignment

19:30:19.640 : [4. soulburn] Lori: Les-for this fight you will be ssing Derek.

-what to do with that one soulstone that Lester has available

19:30:20.890 : [5. madtankin] Willy: :-(

-sadness/empathy that Wallace couldn't make it

19:30:23.156 : [Raid] Maxwell: Helen peels to Matt

-role assignment

19:30:23.734 : [3. healsting] Sven: FROSTSHOCK!!

-a Shaman ability which does damage... in other words, more joking about having certain healers take on damage dealing roles

19:30:24.718 : Lori whispers: Trade me, dude.

-Lori keeps calling me dude...

19:30:25.000 : [5. madtankin] William: damn

-sadness/empathy for Wallace

19:30:27.093 : [4. soulburn] Lester: on it.

-confirmation on what to do with the soulstone

19:30:27.093 : [Raid] Maxwell: I am backup sheeper

-role assignment—good to have redundancy...

19:30:28.500 : [3. healsting] Drusella: That and my tank seems to have it in his head that we are trying to kill him...funny that...

-Most healers are assigned groups or specific tanks to heal.

19:30:29.312 : You have requested to trade with Lori.

 

19:30:31.046 : [Raid] Maxwell: baa

-relishing his sheeping role

19:30:31.718 : [3. healsting] Sherrie: Frostshock = win

-There's a sort of tongue-in-cheek running joke/conventional wisdom that frostshock is a great ability. In particular, a fan made movie parodying the Apple switch ads have been made about it.

19:30:33.859 : [5. madtankin] Wei: so .. William is tanking one?

-role clarification

19:30:36.281 : To Lori: danke

-thanks for the healthstone

19:30:44.375 : [5. madtankin] William: no weve enough

 

19:30:45.062 : [3. healsting] Shaun: G1 = WARREN. G2 = WENDY. G3 = WILLY.

-healing specific role assignment

-I guess each healer has been categorized into a group (G1, G2, etc.).

19:30:45.906 : [5. madtankin] Willy: William is on Domo as usual

-After doing this boss fight several times, we've established some norms in terms of the roles we play, hence, 'as usual.'

19:30:48.921 : Lester salutes Derek with respect.

 

19:30:53.062 : [2. madrogues] Rebecca: should be...

-Wei should be added to the CTRA MT windows.

19:30:53.671 : [3. healsting] Sven: 's the I.W.I.N. shaman button.

-joking

19:31:06.203 : [4. soulburn] Lori: Larry, how's your ss?

-getting a sense of cool down status on Larry's soulstone

19:31:06.203 : [Raid] Maxwell: Wei is MA, he will pull the first elite and all the subsequent priests to these vents, aka the kill zone

-role assignment and description of fight strategy

19:31:06.203 : Matt gently pats Helen.

 

19:31:09.546 : [5. madtankin] Wallace: From what's goin' on in the healer channel, I think you have a druid tank. *grin*

-Some characters hang out in multiple channels, even channels which were not created for their classes. Here, Wallace, a Warrior, has been eavesdropping on the healsting channel.

19:31:09.765 : Matt gently pats fovea.

 

19:31:14.343 : Marcie cheers at Henry!

 

19:31:17.750 : [4. soulburn] Lester: Derek is SS'd

 

19:31:22.125 : [3. healsting] Shaun: WILLIAM = G4 + SAM

-healing specific role assignment

19:31:22.359 : Helen smiles

 

19:31:22.750 : [5. madtankin] Warren: or wong tanks

-role clarification

19:31:31.125 : [3. healsting] Sam: on william, check!

-confirmation

19:31:32.062 : [5. madtankin] Wong: i'm on one tomight :)

-confirmation—I guess Wong is not normally assigned as a tank.

19:31:36.609 : [3. healsting] Shaun: WEI + MAGES = G5 + SHERRIE

-healing specific role assignment

19:31:42.125 : [5. madtankin] Wendy: rar Wong! :)

-encouragement

19:31:48.015 : [5. madtankin] Wong: tonight*

-spelling correction—'*' refers to previous utterance.

19:31:50.671 : [3. healsting] Shaun: scott, please stand near the tanks and spot heal

-role assignment

19:31:51.296 : Rita says: need Wei on da list

-requesting Wei be added to MT windows

19:31:51.718 : [5. madtankin] Wei: QUIET MODE!! FOILED

-announcing that he tried to say something in the raid channel but was unable to since the raid leader turned on quiet mode

19:31:55.234 : Helga yells: DS Hunters?

-not sure what this means... I'm guessing it refers to how some Hunters are assigned to stand next to Warren, our main tank who is occupying Domo, and grab the attention of Domo in case Warren loses it, thus allowing Warren to regrab the aggro.

19:31:56.453 : Rita says: of bubbles

-bubbles = windows = buttons

19:31:57.875 : [Raid] Maxwell: Helga and Henry

-role assignment

19:32:02.062 : [3. healsting] Shaun: going to play it conservatively, even with a ton more healers :)

-explanation of healing specific role assignments

19:32:03.468 : [Party] Dashiel: Haha... I'm healing you Ten... we are gonna wipe

-party channel is seen by the 5 characters who are in the same sub-group of the raid group (40 person raid = 8 parties)

-joking, but also glad to announce that he's been assigned to heal characters in his own party... the bond between party members is sometimes stronger than general raid members even though each night we might have different party compositions.

19:32:06.937 : [5. madtankin] William: woo! this is usually the only fight I have a job for serous =)

 

19:32:07.609 : [Raid] Maxwell: you are DS hunters for Domo

 

19:32:14.921 : [3. healsting] Perry: Should i pop a lightwell near the mages?

-role clarification/advice seeking/strategizing

19:32:17.718 : [Raid] Maxwell: Helga first, Henry if she dies

-Again, redundancy in case someone dies is good.

19:32:30.484 : [3. healsting] Maxwell: got a safe reszzer?

-in case we fail and everyone dies... does the raid have the ability to resurrect itself?

19:32:37.484 : [6. rottentranq] Heather joined channel.

-Abom reconnected (he was DCed about 4 minutes)

19:32:39.562 : [3. healsting] Shaun: yes

 

19:32:42.078 : Henry says: get a sgl AI please?

-certain classes can 'buff' others with spells that grant them temporary benefit. AI is cast by Mages and raises one's intelligence. Higher intelligence gives (spell) casters more mana (aka spell points). Each spell costs a certain amount of mana to cast. Intelligence also raises the chance of success for certain spells and raises the chance of a critical success for certain spells (which doubles a spell's effect).

19:32:48.187 : [4. soulburn] Lori: larry?

-Larry missed Lori's earlier question about the cooldown for his soulstone.

19:32:49.625 : [3. healsting] Drusella: I am stoned for the next 12 minutes >_>

-She means soulstoned... :P

19:32:52.343 : [Raid] Maxwell: does everone know what they;re doing?

-making sure all raid members know what their roles are

19:32:55.875 : [Party] Wei: if we do im going to have Lil vendor all your cenarion

-joking response to Dashiel

19:33:01.406 : [3. healsting] Willy: William is on Domo with Warren

-response to Izel's question

19:33:02.421 : [3. healsting] Wallace: ...Drusella...

 

19:33:02.921 : Marcie is very happy with Henry!

 

19:33:06.953 : [4. soulburn] Larry: around 15 min left

-reply to Lori about his soulstone cooldown

19:33:07.562 : [Raid] Maxwell: has anyone here -never- done this?

-confirming that all raid members know their roles

19:33:11.171 : [4. soulburn] Larry: Drusella is currently ss'd

 

19:33:14.171 : [3. healsting] Drusella: ..yes?

 

19:33:17.281 : [Officer] Thoguht: note to self started fraps now

-I use FRAPS to record on-screen video and voice chat.

19:33:22.218 : [4. soulburn] Lori: Sven is our safety man...*sigh*...I will ss him. Good Larry

-sarcasm? did Fin ss the wrong person? Not sure.

19:33:22.765 : [4. soulburn] Larry: 11 min

-correcting his report so it is more accurate

19:33:22.968 : Rita says: they can't answeer

-not sure... maybe related to voice chat?

19:33:24.421 : [Raid] Helga: rdy here

-I'm guessing the raid leader asked in voice chat whether people were ready.

19:33:24.812 : Rita says: hah

 

19:33:28.562 : [Raid] Wei: ready

 

19:33:34.937 : [4. soulburn] Lori: That's where I wanted it anyway

 

19:33:38.609 : [Raid] Henry: got it

 

19:33:55.156 : [3. healsting] Wallace: ...Nothing at all!

 

19:34:07.078 : [3. healsting] Drusella: Okie dokie!

 

19:34:08.468 : [Raid] Roger: it was 5mins, 7:28 to 7:33 by my timestamps.

 

19:34:12.093 : Matt has enabled STFU mode.

 

19:34:20.265 : [3. healsting] Shaun: once your tank is done tanking, move to another spot and help out

-role clarification/strategy clarification

19:34:23.453 : [Raid] Willy: you scare me Roger

 

19:34:24.890 : [3. healsting] Sven: Interesting passtime, Drusella.

 

19:34:32.546 : [Raid] Roger: thanks.

 

19:34:34.062 : [3. healsting] Shaun: any questions?

 

19:34:40.953 : Mary bonks Matt on the noggin. Doh!

 

19:34:45.734 : Mary frowns with disappointment at Matt.

 

19:34:48.593 : Marcie loves Mary.

 

19:34:51.734 : Marcie agrees with Mary.

 

19:34:56.281 : [3. healsting] Drusella: You know Shaun...you know

 

19:34:56.281 : Mary loves Marcie.

 

19:35:01.125 : Mary is very happy with Marcie!

 

19:35:03.046 : [Raid] Helkai: Roger isn't scary! Hes just a great big cute teddy bear with pointy daggers!

 

19:35:04.562 : Scott says: Yo-Ho Yo-Ho a pirates life for me....

 

19:35:06.562 : William grins wickedly at Warren.

 

19:35:09.406 : [3. healsting] Perry: do we shadow buff for this fight, I can't remember...

-role clarification

19:35:21.859 : [Raid] Maxwell: <CTRaid> Maxwell has performed a ready check.

-CTRaidAssist also allows raid leaders to make everyone hear a trumpet fanfare sound and see a dialog box pop up asking if they are ready. Clicking the 'ready' button lets the raid leader know if people need more time.

19:35:23.187 : Lev is scared of Marcie.

 

19:35:23.625 : [3. healsting] Sven: You go shadow form for this fight.

 

19:35:35.546 : Matt says: Yar?

 

19:35:37.062 : Marcie says: whoo me too

 

19:35:49.875 : [Raid] Perry: Hug for shadow prot please

 

19:36:01.000 : [Raid] Stewart: can group 3 have DS?

 

19:36:22.765 : [2. madrogues] @Rebecca, Thoguht, Rita, *Roger

-I did a /chatinfo madrogues to see who was in the channel.

19:36:32.546 : Roger hugs the bouncy warlock.

 

19:36:32.546 : Mary bonks Maxwell on the noggin. Doh!

 

19:36:58.890 : [6. rottentranq] Helen: which hunter is on third mage?

 

19:37:02.718 : [6. rottentranq] Helen: no arrow....

 

19:37:24.468 : [Raid] Peter: anyone need shadow prot?

 

19:37:25.359 : [Raid] Maxwell: <CTRaid> Maxwell has performed a ready check.

-another ready check after some buffs (shadow protection) were cast.

19:37:51.546 : [5. madtankin] Warren: lol my dps is 9.53 for the nite

-damage per second... 9.53 is low, very low, but Warren is the main tank. His job is to stay alive and keep mobs attracted to him rather than dish out damage.

19:37:51.546 : Mary cries on Flamewaker Healer's shoulder.

 

19:37:57.187 : [Raid] Matt: Huk'thun has 10000 hp

 

19:37:57.187 : [5. madtankin] Willy: hahahahahahaha

-laughing at Warren

19:38:06.906 : [Raid] Maxwell: 15 seconds

-we start the fight in 15 seconds

19:38:06.906 : [Raid] Sven: RAWR!!!

 

19:38:13.593 : Helkai bursts into dance.

 

19:38:16.859 : [5. madtankin] Wei: dont laugh .. ususally he's 4.0%

-jokingly defending Warren by saying 9.53 is actually *high* for Warren

19:38:23.406 : Roger dances with Majordomo Executus.

 

19:38:24.890 : [Raid] Maxwell: INCOMING Majordomo Executus!

 

19:38:24.890 : [Guild] Macey: Arcane Cover

-showing off a new item she bought or looted off a dead monster

19:38:26.625 : Lev points at Flamewaker Elite.

 

19:38:29.218 : Majordomo Executus yells: Reckless mortals! None may challenge the Sons of the Living flame!

-the fight commences

19:38:40.578 : [Guild] Steve: Ah yes. a fine looking fedora.

-commending Macey on her new hat

19:38:42.484 : [5. madtankin] Wallace: Time to bust out that Obsidian Edged Blade, or mayhaps the Vis'Kag, Warren.

-trying to help Warren get higher dps